Terms and conditions

1. Who we are and what these terms cover

DesignDB (the "Service", available at designdb.online) is operated by Pivix Innovations Pvt Ltd, India ("we", "us"). By creating an account or using the Service you agree to these terms. If you do not agree, do not use the Service.

2. Your account

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Tell us promptly at the contact address below if you suspect unauthorised use.

You must be old enough to form a binding contract where you live.

3. Your content

You keep ownership of the diagrams, schemas and comments you create ("Your Content"). You grant us a limited licence to store, process and display Your Content only as needed to run the Service for you and the people you choose to share it with.

Diagrams are private unless you share them. You are responsible for who you invite and what permissions you give them. Do not put secrets such as passwords or production credentials into a diagram.

4. Acceptable use

You agree not to: break the law; upload content you have no right to share; attempt to access other users’ data or probe the Service for weaknesses without our written permission; overload or disrupt the Service; or use it to build a competing service by automated scraping.

We may suspend or remove accounts or content that breach these terms.

5. Generated output

SQL, DBML and other output the Service produces, including converted schemas between database engines, is provided as a starting point. Conversion between databases can change or drop features, and the Service reports what it can. Review and test generated output before running it against any real database.

6. Availability and changes

We work to keep the Service available but do not guarantee uninterrupted or error-free operation. We may change, add or remove features. Keep your own copies of anything important; you can export your diagrams at any time.

7. Fees

Editing locally in your browser, import, export and templates are free. Cloud saving, sharing, live collaboration, comments and version history need a paid plan (Pro or Team), billed in advance monthly or yearly and renewed automatically until cancelled. Prices are on the pricing page; for Indian billing addresses GST is added at checkout.

Payments are processed by our payment providers (Cashfree for payments in rupees, Dodo Payments for other currencies, which acts as the seller and handles sales tax). We never see or store your full card details.

You can cancel at any time and keep access until the end of the paid period. If a payment fails you keep access for 7 days while it is retried; after that, or after a plan ends, cloud diagrams become read-only and can still be exported. If a workspace stays without a plan for 90 days, its cloud diagrams may be deleted after we have emailed warnings. Refunds are described in our Refunds and cancellation policy.

8. Disclaimer and limit of liability

The Service is provided "as is" and "as available", without warranties of any kind to the extent permitted by law.

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of data, profits or business, and our total liability for any claim relating to the Service is limited to the amount you paid us for it in the twelve months before the claim (which is zero for free use). Nothing in these terms limits liability that cannot be limited by law.

9. Ending your use

You may stop using the Service and delete your account at any time from the Account page. We may suspend or end access if you breach these terms or if we discontinue the Service.

10. Governing law

These terms are governed by the laws of India. Courts in India have jurisdiction over disputes, subject to any mandatory consumer rights you have where you live.

11. Changes to these terms

We may update these terms. The date at the top shows the latest version; continued use after a change means you accept it.

12. Contact

Questions about these terms: [email protected]. Pivix Innovations Pvt Ltd, India.