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Privacy policy

Last updated 10 October 2026

1. Who is responsible

DesignDB (designdb.online) is operated by Pivix Innovations Pvt Ltd, India ("we", "us"), which decides how your personal data is used. Contact: hello@designdb.online.

2. What we collect

Account data: your email address and a hashed password, or the identity details returned by a sign-in provider if you use one.

Your content: the diagrams, tables, comments, version history and sharing settings you create. Diagrams are private unless you share them.

Collaboration data: while you edit a shared diagram, your display name, cursor position and the item you are viewing are sent to the other people in that diagram. This is not stored once the session ends.

Technical data: standard server logs such as IP address, browser type and request times, kept by our hosting providers to run and secure the Service.

3. How we use it

To provide the Service: sign you in, save and sync your diagrams, let the people you invite collaborate, and send account emails such as sign-in confirmation and password reset.

To keep the Service secure and working, including preventing abuse and fixing faults.

We do not sell your data and we do not use your diagrams for advertising.

4. Cookies and local storage

We use only what is needed to keep you signed in and to remember editor preferences in your browser. We do not use advertising or cross-site tracking cookies.

5. Who processes data for us

We use Supabase to store accounts and diagrams and to provide real-time collaboration, and Netlify to host the website. They process data on our behalf under their own terms and security measures. Emails are sent through an email provider we configure for the Service.

These providers may process data outside India. We share data with others only where the law requires it or to protect the Service and its users.

6. How long we keep it

We keep your account and content until you delete them or ask us to delete your account. Deleted data may remain in backups for a limited time before it is overwritten. Server logs are kept for a short period.

7. Your choices and rights

You can export your diagrams at any time. You may ask us to access, correct or delete your personal data, or to close your account, by emailing us. Where the law gives you further rights, such as withdrawing consent or lodging a complaint, we will respect them.

8. Security

Access to diagrams is enforced in the database so that only you and the people you invite can read them, and traffic is encrypted in transit. No system is perfectly secure, so avoid putting passwords or production credentials in a diagram.

9. Children

The Service is not intended for children, and we do not knowingly collect their personal data.

10. Changes to this policy

We may update this policy. The date at the top shows the latest version. If a change is significant we will tell you in advance where we can.

11. Contact

Privacy questions or requests: hello@designdb.online. Pivix Innovations Pvt Ltd, India.